Managerial Skills for an Empowering Leader

How to develop and improve skills and expertise required to achieve success in positions involving a high-level management and leadership responsibilities, which is strongly interrelated with employee engagement and empowerment?

This highly interactive course aims at providing with a set of skills and tools to:

  • address the complex sets of challenges facing managers in their leadership roles,
  • gain a clear sense of the mindset, competences and behaviors needed to be effective leaders,
  • to engage, to empower employees,
  • succeed in the highly competitive environments and to raise their teams to a higher level of cooperation and performance.

 The main themes of the project 

         Building effective teams

  • Manager vs Leader
  • Organization Lifecycle Stages
  • Team member styles
  • Team Efficiency
  • Leader’s Role in Building a Healthy Team

        Leading with Emotional Intelligence

  • Value-Based, Emotionally Intelligent Management
  • Effective Communication
  • Leading Change
  • What to change in the Mirror
  • Conflict Management


  • Intrinsic & Extrinsic Motivation
  • Creating Motivating Environment
  • How to Kill Motivation

        Performance Management

  • Definition of Performance Management
  • The Importance of Performance Reviews
  • Providing Constructive Feedback
  • Staff Development

         Decision Making

  • In & OUT of the Box Thinking
  • Factors affecting decisions making
  • Decision Making Models

         Situational Leadership

  • Employees’ Maturity Levels and Respective Management
  • Employee Engagement/Empowerment
  • Delegation, etc

          Activities Used

  • Case studies
  • Discussions
  • Group/Pair work
  • Presentations
  • Role plays, etc

The main Results

By the end of the course, the participants will acquire or deepen knowledge and skills necessary for an empowering and inspiring manager-leader.


February 24

icon3-1 Duration

12 hours

Days: February 24, 26, 28, March 2

Time: 18:00-21:00

icon4-1 Your Investment

57,000 AMD (Including taxes)

icon1-1 Trainer

Larina Bichakhchyan (PHD, CMI)  

Well-qualified and result-oriented professional with proven record of effective, customer need oriented trainings who has over 20 years of professional training and managerial experience in education, banking fields and international projects. Her Training Portfolio includes such companies, as Inecobank, Ameriabank, ProCredit Bank, Monitis, Cinema Star, Synergy, WWF, etc.

Number of Participants

Max 15


Armenian (materials in English)